TBI Health and our joint venture partner Southern Cross Healthcare are one of New Zealand’s leading Healthcare providers, working in partnership with ACC to deliver the Vocational Rehabilitation Services (VRS) for your clients. We have over 15 years experience delivering vocational rehabilitation services throughout New Zealand, and are excited to now be delivering VRS directly to ACC. With a large, inter-disciplinary team throughout the country, we are able to provide SAW and BTW services for your clients wherever they are.  


Our well-established and experienced VRS leadership team includes Rachel Lilley (National Well At Work Manager), Katherine Whittle (VRS Contract Lead), Eunice Creswell (BTW Service Lead), Claire McGrannachan (Quality Lead) and our Regional Managers (Rav Pratap, Monica David and Gen Hegarty). 

As recovery from an injury is best achieved in the workplace, we place emphasis on providing the right input at the right time to support the client’s safe recovery and return to the workforce. With a national network of clinics, rehabilitation studios and a clinical team of over 300 health professionals – we can also ensure your client gets the level of support required to get the best outcome possible. 

In choosing TBI Health as your VRS supplier of choice, our providers will act with integrity to provide a responsive, high quality and innovative services to all your clients and their employers.

Why Choose TBI Health?

  • We are a values-based, New Zealand-owned rehabilitation supplier working in a joint venture with a trusted and well-respected partner – Southern Cross Healthcare
  • We have been providing assessment services for ACC and Third-Party Administrator clients for over 10 years and have an excellent understanding of the needs of both referrers and their clients
  • We have a large team of experienced rehabilitation professionals with a wide range of skills
  • We pride ourselves on great communication with all stakeholders, ‘going the extra mile’ and producing high quality reports