We are very excited to introduce our new Integrated Care Pathways (ICP) for ACC patients who require customised support to recover from specific knee, shoulder or back injuries.

This new fully funded initiative provides access to an integrated team of health professionals to ensure you get the help you need, when you need it.


Integrated Care Pathways supports all aspects of your rehabilitation needs including:

  • Orthopaedic Specialist support
  • Physiotherapy and rehabilitation
  • Pain management
  • Support return to work

As part of the service, you will have access to a ‘Navigator’ to help guide you through the rehabilitation process.

Triage assessment

Before starting, you will have an initial assessment with one of our trained team. Our triage assessors will assess your injury, diagnose your current problem and work with you to determine the level of care you require.

The treatment plan

Following the triage assessment, we will work together to determine which health professionals are best suited to help with your recovery. We will also keep your GP in the loop so everyone is on the same page.

Return to work

Work is an important part of everyone’s life. Research shows that the sooner you are back to work safely after an injury, the better your overall recovery is. We may not be able to get you back to work right away, but we can usually find strategies to get you back to work in a safe way. We also work with your employer to make the transition back to work easier to manage.

Specialist support

If surgery is the best option for you, we can support you through the entire process. From specialist assessment, though surgery and you post-operative care to ensure you get the best possible outcome.

How to make an appointment

Access for health providers

As part of Integrated Care Pathways, we are testing a unique treatment stream called the Monitored Care pathway. The pathway will enable external health providers to refer their clients to the service, become part of the overall inter-disciplinary team and receive funding for your rehabilitation support for your clients.

If you are a health provider, and would like more information about our ICP service or are wanting to be considered as part of our regional service, please fill out the form below, and we’ll reach out to you with more information.


Integrated Care Pathway Referrals